Small Fish Big Ocean

Helping small tour operators and niche agents with travel ecommerce

Chrissie
  • Female
  • United Kingdom
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Chrissie's Discussions

Travel Consortiums - does anyone belong to one?
3 Replies

Started this discussion. Last reply by Chrissie May 11.

Public Liability Insurance
3 Replies

Started this discussion. Last reply by Ralph Foulds May 6.

Chicken pox and group holidays - a dilemma
3 Replies

Started this discussion. Last reply by Chrissie May 10.

 

Chrissie's Page

Latest Activity

Hi, thank for the replies. It's not the consumer protection we're looking for through the consortium but better prices through the buying power, the ABTA / ATOL coverage and ultimately increased consumer credibility. As a small tour operator we do…
May 11
Also talk to Advantage and Travel Trust Association (TTA) Assuming you are looking to join these groups not for their access to products but for the coverage they can give you in terms of consumer protection........ is that right?
May 10
Hi Chrissie I did look at both Hayes and Freedom Travel Group (having been a homeworker for both in the past) but the costs worked out too much for a Start up. I ended up joining the TTA. Jamie
May 10
Chrissie added a discussion
Has anyone had any experience of travel consortiums?  In an idle googling moment I came across the Hays Travel Independence and the Co-op's Freedom Travel Groups.  Although more popular with agents, they both have a number of tour operators in their…
May 10
Thanks for the replies. We did stop the family coming on holiday - although the child had no spots, after 10 days with a family with chicken pox, she could well have been in the incubation period and we just couldn't take the risk. The customer has…
May 10
HI Chrissie, Try contacting Sue Jones at Hamilton Barr - they are brokers for the Vantage policy. 01483 417100 Cheers, Ralph
May 6
Hi Chrissie Try AIM (Activities Industry Mutual). http://www.activitiesindustrymutual.co.uk/ Not sure if their insurance product covers your type of operation but contact and discuss with Iain Hall who is very helpful E: iain.hall@rmml.com T: +44(0)…
May 5
Hi Chrissie We have used Arnold Fisher for a numbers of years now and they seem to be quite competitive every time. www.arnold-fisher.co.uk. Tel: 01923 236399. Best to speak to them, if you have difficulties speak to Vito Sepe he is one of the dire…
May 5
Chrissie added a discussion
Hi, Our public liability insurance is due shortly and up to now we've stuck to the same company (via Towergate). The annual premium is £376 per year, but with large excesses which we're now seeking to reduce.   Can anyone recommend any good provider…
May 5
If the child does have Chicken Pox, goes on the holiday, and everybody else gets infected, then that would be a nightmare. I think that the Tour Operator could end up in hot water (refunds etc.) if they knowingly allowed their other guests to go on…
May 4
As it's a UK holiday it's made a bit more difficult for you as otherwise they wouldn't be allowed to fly anyway. But no, they shouldn't be allowed on the holiday as you have to put the well-being of your other clients first. As for should they get…
May 3
Hi, We'd be interested in investigating remote training too, my email address is chrissie@singlewithkids.co.uk Chrissie
May 3
Chrissie added a discussion
A tour operator dilemma...The holiday consists of a group holiday for mums and small children aged 6 months to 4 years old, 48 people in total. One lady advises the organiser the week before the holiday that her child has spent the week with someone…
May 3
Hi Peter, Hope things work out ok for you with BOS. I think it's prudent to look at other providers too. Paypal is a great service, provided that it all works well! Cheers, Alison
January 11
We are in the process of expanding our merchant service with Barclaycard to include payments in Euros and Dollars through our own iframe booking system online. We focus on private villas currently but there may be scope later down the line to look a…
January 8
Hi, Chrissie, PayPal is now holding money longer to protect themselves from cancellations and returns. I live in the USA and recently heard from one of my clients regarding this. I would advise the following. 1. Go to a local bank in your community…
December 28, 2009

Profile Information

Do you have a website?
http://www.SingleWithKids.co.uk
Tell us more about yourself:
A hobby turned into a website turned into a business turned into my life - and I'm learning all the time ! I'm a marketeer by trade and after spending most of my working life dealing with the Tescos, Asdas and Argos' of this world, suddenly I'm in another pond entirely - and looking for the occasional life buoy !!
Describe your travel products:
We're a tour operator specialising in single parent breaks and holidays - anything from cheap camping trips to country house parties or mediterranean apartments.

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