In this era of digitalization, customers need solution and also get solution with a few clicks. So it is important for a Tour operator to have a good travel software solution to manage and enhance their business. It will help them to target more customers and manage them properly. When the customer needs their preference so it will help to customize as per them.
For an inbound/ outbound/ DMC operator, QuadLabs offers an online solution through which they can consolidate, distribute and manage their inventory, bookings and business processes. Through a single online platform a tour operator can manage their holiday/tour packages, sales channels, along with their own staff and branches.
Using our system, tour operator can offer multiple hotels under same holiday package with different allocations and pricing on different dates. This feature helps the customers to avail the hotel as per his comfortability and budget.
Once the traveler has completed his journey then tour operator can send feedback request form for customer feedback which help tour operator to improve his services and packages. As a result it leads to customer satisfaction.
manages the profile of customers and also captures the booking history which can also be view by the customers using their login credentials from tour operator’s website.