Small Fish Big Ocean

Helping small tour operators and niche agents with travel ecommerce

Hi

This is a great website that has helped me with a number of questions however im utterly confused. I want to set up my own independent tour operator offering specialist sports package tours to America. Im struggling with the cost side of things at the moment as I have no idea where to gain information on what systems are needed and likely start up costs. Can someone possibly point me i the right direction to some useful reading material.

Thanks

Matt

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Hi Matt
First you need to think how you are going to reach out to your customers

For example will you go direct (trading online) - or will you go via agents? If you are going via agents - will they be niche agents that you will deal with directly - or are you going to aim to attract the more mainstream agents?

Once you have some thoughts around those topics then you can start looking at system choices.

Alex

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Hi Alex

Thanks for the response. I want to do it via online, so effectively selling package tours via my website to the masses? Any help in the directions of software I should be look for?

Matt

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Hi Matt,

I didn't really want to say this (well I did, but I didn't) but these forums are sponsored by TourCMS - www.tourcms.com (software that we run)

Packages are a highly competitive sector so just a word of warning - regardless of software you choose to use - there are companies going out of business at the moment who are not fools..... so please be sure you have found a niche that is going to be able to compete against people with years of experience

Cheers. Alex

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