Small Fish Big Ocean

Helping small tour operators and niche agents with travel ecommerce

Ludo

Tour Operator or Travel Agent: France based in UK

Hi,

I'm going to set-up my company as a tour operator or travel agent based in UK.

I'm struggling to understand the difference between these 2.
My offer will be exclusively in France and I will organise different package.

I will hire cars, ferries, trains but not planes.

What kind of insurance do I need?
What is a bond?
How much should I allocate for these insurance etc...?

Thanks in advance for your help

Regards

Ludo

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Hi Ludovic

A travel agent tends to sell someone elses product. A tour operator tends to sell their own (or takes responsibility for the delivery of someone else's product).

Best way to tell the difference is what happens if there is an injury to a customer. If you are a travel agent - it isn't your problem - but if you are a tour operator - it is normally your insurance that covers it.

I suggest you search this forum for

- TTA (Travel Trust Association)
- IPP London

Best wishes

Alex

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Thanks Alex for your answer.

I will check TTA and IPP London.

I might contact you in the future for other issues.

Kind regards

Ludo

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Hi everyone,

Further to this question, I am also in the process of setting up a tour operator company registered in the UK and operating out of France.

Does anyone know, do I need to be registered in France even though we'll be operating from a 'home' office in France?

Also are there tax implications for a business generating revenue from Tour Sales in France, but registered in UK?

We have tried Business Link, but they tell me it is very complex and we should speak to a Professional Advisor.

Any thoughts to help through this minefield, or recommendations of advisors would be greatly appreciated.

Thanks,

Nicola

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Hi Again,

I am new to this forum, but I think this is a good question from Nicola above.
I have a similar question in that I would like to set up a tour operator company in Ireland, but whose clients are mainly UK based, traveling to continental Europe. I need to keep my start up costs to a minimum while I test the size of the market. Any advice welcome on the applicable legislation for me? And roughly what I need to start, ATOL membership etc?
Many thanks,
James

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