Small Fish Big Ocean

Helping specialist tour operators and activity providers with travel ecommerce

How online booking engine for hotels/flights helping customers?

Having a dependable and consistent online booking engine is a top priority for any travel agency as it allows the customer to book flights, hotels, buses and holiday packages in an instant and on the go. This increases the user experience and lets the travel company maintain a better customer company relationship, which is vital for increasing business revenue. And with the latest offerings of travel technology 2017, online booking engines have just become more advanced and intuitive that permits the customers enjoy many innovative features.

1. Easy self booking system: With highly developed hotel booking system, reserving a room has never been so easy. Unlike earlier times where you are required to fill registration details and forms, now customers only need to fill their personal details and select from a wide range of varieties of hotels as per their budget and preferences. The payment can be done in an instant using credit/debit card or net banking or at hotel (Pay at Hotel option) and guests don’t even need to fill the same details again as the system stores their information for further booking.

2. Real time information: Hotels and flight booking softwares designed these days by travel technology companies keep the customer get real time information about hotels and flight availabilities and rates that help guests to reserve and manage their bookings without any hassle.

3. Instant reservation confirmation: Online booking engine hotels, flights, buses, cruise, etc. is designed is such a manner that it gives guests instant confirmation of their bookings anytime of the day. There is no need to stare at your cell phone regularly for the confirmation and you don’t even need to call the hoteliers or transport company to confirm your booking.

4. Discounts and coupons: A brilliant way to keep the customers satisfied and engaged, travel companies are making use of extensive offers and discounts for their users that provides a huge discount on their flight, hotel, holiday packages and bus bookings. Discounts are loved by everyone and when you receive a heavy discount on reputed and luxury hotels and flights, enjoyment gets bigger and better. Furthermore, these days, guests also receive loyalty cash and free hotel night for booking one or several services from the travel agency’s booking system, which can be used for their next booking.

Easy cancellation of bookings: A very important and necessary option travel agencies offer these days that provide huge convenience to the users. An inevitable situation or change in mood can make the customer cancel their bookings just before the night. This can cost them a complete one night hotel price or flight fare, but with today’s online booking portal, cancellations can be done prior to the hours of the bookings without any charges.

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