Helping specialist tour operators and activity providers with travel ecommerce
Anti Fraud in the Travel Industry: thought this might be useful
The prevention of fraud in travel PROFiT just launched. Charge-backs can be a nightmare and you, the merchant, foot the bill. Worth taking a look.
http://www.profit.uk.com/profit
http://www.profit.uk.com/profit
Views: 29
Replies to This Discussion
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Permalink Reply by Alex Bainbridge on -
Hi Georgie
Interesting - thanks!
But not a single mention of situations where
1) Customer makes a booking for a trip
2) Requests that you send them a letter of invitation to enter that country (so they can get a visa)
3) Cancels the booking
Their advice just looks a bit generic to me - when they should be more travel related considering the number of travel organisations involved?
Cheers. Alex
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Permalink Reply by Emily Ashwell on -
Hi Georgie and Alex,
We've written a fair bit on anti-fraud recently in response to the police initiative which launched in Feb. Have a look at travelweekly.co.uk/fraud.
Cheers,
Emily
PS Alex, hope not too bad form to include a link to the TW website, this is an issue that we have been following over the last few weeks.
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Permalink Reply by Edd McArdle on -
Has anyone received any help from PROFiT? They launched over a year ago. The most recent article I can find about them is from August 2009 that suggests PROFiT will recommend the most effective [anti-fraud] system for agents, operators and suppliers.
http://www.travelweekly.co.uk/Articles/2009/08/06/31608/profit-to-t...
I have contacted them directly and am waiting for a response
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