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Helping specialist tour operators and activity providers with travel ecommerce


Is anyone aware of any insurance available to cover a tour operator against agent failure and loss of pipeline monies?

We've had our fingers burned with one agent going bust owing us money, leaving us contractually still bound to provide the client's holiday but without getting paid anything for it. 

Has anyone got, or come across any insurance that would pay out in such an instance?

Cheers, Ralph

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Hi Ralph

I take it the agents were not members of any association? You should be able to obtain credit insurance depending on who the agents are, to cover you against this. Do you want to give me a call on Monday and we can discuss?



Hi Matt,

No, I know ABTA or TTA members would be fine as they're pipeline monies are protected. This was a non-UK agent. 

Will call you on Monday




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