Small Fish Big Ocean

Helping specialist tour operators and activity providers with travel ecommerce

Setting up a new travel business?

Latest Activity

Mr Bhamesh Nandha replied to Mr Bhamesh Nandha's discussion Entry in to the travel industry
"Hi Alex, Thank you for your prompt reply, i have made a number of application to travel tour operators, but have been unsuccessful, are their any courses that you know of, that i can go on to? In the mean time i will take your advise, and Google…"
17 hours ago
Alex Bainbridge replied to Mr Bhamesh Nandha's discussion Entry in to the travel industry
"Helloi Bhamesh Welcome to the industry. Sounds like you should google a few "homeworker" travel agent companies and see if they are taking people on that they can train.  A few good (UK) ones out there, but they tend to require a…"
17 hours ago
Mr Bhamesh Nandha posted a discussion

Entry in to the travel industry

Hi to all,I am looking to start up a online travel business and am looking for sound advice has to go about setting up. My back ground is mainly vehicle technical related, but now looking to pursue a career in the travel industry. My main concentration will be Africa and India, has i have travelled extensively to these continents.I have been looking at the franchise option, but they seem very expensive, they also take quite a big chunk out of your annual income, addition to monthly fee's.I am…See More
18 hours ago
Alex Bainbridge replied to Radha's discussion Thinking about risk and emergency scenarios
"Also do consider a "black site" - e.g. what would you need to communicate on your website if something significant happened. Now airlines have complex scenarios for this - all you really need is a piece of paper with perhaps your website…"
Aug 14
Radha replied to Radha's discussion Thinking about risk and emergency scenarios
"Thanks so much Ben. This is really helpful. We are using good local suppliers who employ experienced local guides - so this should take away some of the risk. I'll grill my suppliers on everything you've just mentioned. Thanks again "
Aug 14
Ben Stokes replied to Radha's discussion Thinking about risk and emergency scenarios
"Hi Radha, We also organise group tours in some pretty remote locations and always consider this. All our guides have a mobile phone on contract which can be used in emergency without question to phone who ever whenever. If you have something go…"
Aug 14
Clifford Langatt replied to Clifford Langatt's discussion Looking for Tour and Travel Operators outside East Africa for business partnership.
"Just more like your services. "
Aug 13
Zenger Tours And Travel Safaris replied to Clifford Langatt's discussion Looking for Tour and Travel Operators outside East Africa for business partnership.
"Missing got bro!! we offer; Tours And Safaris, Sightseeing, Mountaineering, Birdwatching, Hotels and Lodge Bookings, Airport Transfers.And you what do you offer there?"
Aug 13
Clifford Langatt replied to Clifford Langatt's discussion Looking for Tour and Travel Operators outside East Africa for business partnership.
"Chamgee mising' Mr. Ngetich. What do you offer at Zenger? Are there customers we can offer services? Thanks."
Aug 13
Zenger Tours And Travel Safaris replied to Clifford Langatt's discussion Looking for Tour and Travel Operators outside East Africa for business partnership.
"Langat Chamgee!!! we are here, based in Nakuru Town zengertours@gmail.com, Call +254718305007/+254751603239. Best Regards, Ngetich Justus. Director."
Aug 13
Clifford Langatt posted a discussion

Looking for Tour and Travel Operators outside East Africa for business partnership.

We are an East African tours and travel agency specializing in domestic and international air ticketing, tailor-made holidays, safaris and hotel reservations. We provide quality and affordable services to our clients becoming the most preferred tour operator in East Africa. We guarantee you affordable and quality services. We are seeking partners all over the world. We strongly believe that partnerships result into mutual benefits.See More
Aug 13
Matt replied to Steve G's discussion Insurance and Financial Protection
"Hi Diane, The TTA (Travel Trust Association) offers a cost effective 100% financial protection model that is industry recognised. It provides a trust account model (set up in your business name) with Supplier Failure Cover…"
Aug 13
Matt replied to Nakul Bhatia's discussion TTA Application Documents & Process
"Dear Nakul, If you would like to give me a call or send me across an email I will be happy to answer all of your questions on TTA membership, the application process and the documentation required from a business. Kind regards, Matt Skilton.(01483)…"
Aug 13
Steven Vermeiren replied to Steven Vermeiren's discussion Looking to break into Stag & Hen and Team Building trips
"Hi Eddie,Thank you for your message. I will email asking for more info. Sten"
Aug 13
Steven Vermeiren replied to Steven Vermeiren's discussion Looking to break into Stag & Hen and Team Building trips
"Hi Alex, I have but with not much success so far. Same with team building and corporate... I think I will spend money on Google Adwords and social media PPC instead of more time contacting agencies as I am getting more advice to try this."
Aug 13
Katherine Page replied to Dev's discussion Product development and Dealing with Hotels and DMCs.
"Hello Dev, Welcome here. I would recommend you to first contact local business owners and tell them to get associated with you. Tell them about the features of getting linked up with your business.  Increase contacts locally with offline and…"
Aug 13
Dev replied to Dev's discussion Product development and Dealing with Hotels and DMCs.
""We are based in UK and looking to add warm destinations mostly in europe like canary island , spain, greece etc""
Aug 11
Alex Bainbridge replied to Dev's discussion Product development and Dealing with Hotels and DMCs.
"Hello Dev Welcome to the forums! You didn't mention where in the world you are looking to expand to...... however one approach would be to contact local tour operators ALREADY working on those new destinations - as they will have contracts…"
Aug 11
Dev posted a discussion

Product development and Dealing with Hotels and DMCs.

Hey everyone! Excited to be a part of this forum. I can see that a lot of you are experienced in the travel industry. I was wondering if you can help me figuring out the best way to handle product development and dealing with Hotels and DMCs. I have recently started a holiday company for seniors where we make door-to-door travel arrangements, except airline bookings. Our Services include — hotels that are been audited by us for our old age clients, airport pickups/drop-off, holiday itinerary,…See More
Aug 11
Alex Bainbridge replied to Nakul Bhatia's discussion TTA Application Documents & Process
"I still think asking the TTA regarding fees and procedures is the first place to start. If you get stuck (or if they have questions about certain aspects), the forums will help, however for the basic info, they are the place to go to first!"
Aug 11
 

Forum

Entry in to the travel industry 2 Replies

Hi to all,I am looking to start up a online travel business and am looking for sound advice has to go about setting up. My back ground is mainly vehicle technical related, but now looking to pursue a…Continue

Tags: industry, Travel, the, into, Entry

Started by Mr Bhamesh Nandha in The foyer. Last reply by Mr Bhamesh Nandha 17 hours ago.

Thinking about risk and emergency scenarios 3 Replies

Hi Everyone,I'm the co-founder of The Flash Pack -we're a really new group tour operator based in the UK. We've got our first tours going…Continue

Started by Radha in The foyer. Last reply by Alex Bainbridge Aug 14.

Looking for Tour and Travel Operators outside East Africa for business partnership. 4 Replies

We are an East African tours and travel agency specializing in domestic and international air ticketing, tailor-made holidays, safaris and hotel reservations. We provide quality and affordable…Continue

Tags: Hospitality, Holidays, Safari, Tourism, Travel

Started by Clifford Langatt in The foyer. Last reply by Clifford Langatt Aug 13.

Insurance and Financial Protection 13 Replies

Dear All, I am very glad I found this forum. Last year, I set up a company that organsies and delivers guided tours for schools and private groups to WW1 Battlefields. Schools are asking for my…Continue

Started by Steve G in The foyer. Last reply by Matt Aug 13.

TTA Application Documents & Process 4 Replies

Hi there,I was wondering if any one could suggest me on what documents do we need to provide in order to apply for TTA, what's the process and how much time does it take to finally get TTA ?  Thanks…Continue

Tags: TTA

Started by Nakul Bhatia in The foyer. Last reply by Matt Aug 13.

Looking to break into Stag & Hen and Team Building trips 4 Replies

Looking to break into Stag & Hen and Team Building trips - would anyone have advice or connections?My product would be classed as 'high adventure coorporate activities' or stag/hen weekends where…Continue

Started by Steven Vermeiren in The foyer. Last reply by Steven Vermeiren Aug 13.

Product development and Dealing with Hotels and DMCs. 3 Replies

Hey everyone! Excited to be a part of this forum. I can see that a lot of you are experienced in the travel industry. I was wondering if you can help me figuring out the best way to handle product…Continue

Started by Dev in The foyer. Last reply by Katherine Page Aug 13.

Flight Consolidators 7 Replies

Hi new to this site but have found some great info on here. Basically myself and a friend started dealing with Indian Visas for the Asian Community as he has so many connections with them. Problem…Continue

Started by Glenn Boland in The foyer. Last reply by Saleem Umatia Aug 10.

A a small start-up travel agency without Atol/IATA requires suppliers/consolidators for airfares to Africa. 4 Replies

Hi, we are a small travel agency without Atol/IATA, we would like to find  suppliers/consolidators for airfares to Africa. Any suggestions please? Continue

Started by adijat lawal in The foyer. Last reply by adijat lawal Aug 8.

I need advice on how I can connect with other tour operators around the world 2 Replies

I am very excited to be part of Small Fish Big Ocean family and am so thankful for management for approving my membership.I am a tour operator in Chipata,Zambia,our tour operator company is well…Continue

Started by Chipayeni Kaluluma Mwanza in The foyer. Last reply by Chipayeni Kaluluma Mwanza Aug 8.

Best option for starting up a travel business 6 Replies

Hi everyone,I am new to this forum and very much glad I have found it! I have 10 years experience of working in tourism and am now ready to set up my own agency. The plan is to focus on the high end…Continue

Started by Karmen Smith in The foyer. Last reply by Matt Aug 5.

Where next for this forum? Your input very much appreciated 19 Replies

With over 200 members now - how would you like us to make this forum better?Shall we really start with our monthly training / group learning? (Sounds like fun - not everyone has to do it - but it…Continue

Started by Alex Bainbridge in SFBO site news. Last reply by Chipayeni Kaluluma Mwanza Aug 4.

offering free cruise as incentive for agents 4 Replies

Hello! We are launching a new product (3n/4d luxury motor boat in the Mergui Archipelago) and would like to offer some incentive to agents - something like "sell 5 cabins and get a cruise for…Continue

Started by Burma Boating Sailing Holidays in The foyer. Last reply by Burma Boating Sailing Holidays Jul 28.

Cancellation & refund policy 6 Replies

Are there any examples out there of cancellation policies? We don't have one at the moment, and I may have to create one, if there are any industry standards out there, this would be very useful.…Continue

Tags: deposit, refund, policy, cancellation

Started by Melissa Ah-Sing in The clinic. Last reply by Melissa Ah-Sing Jul 25.

Looking for tour operators partners all over the world ! 52 Replies

Hi , we are a tour operator company located in Israel .we are looking for partnership with all the local tour operators world- wide and adding their tours to our API website ( better if they have the…Continue

Started by Artium Dostman in The foyer. Last reply by Country Inn Tours & Travel Jul 23.

Need a host agency... 19 Replies

Hello ! I'm working (part time) as home based travel agent in Switzerland and as my business is growing, I'm now looking for a host agency or any other ways to have wholesale/suppliers prices (for…Continue

Tags: suppliers, wholesale, switzerland, agency, host

Started by Laurent Rerat in The clinic. Last reply by avishai josephsohn Jul 23.

Accepting card payments 8 Replies

We have successfully traded with out the need for card payments for 2 years.  But now increasingly see the need to take card payments over the phone &/or via our web site…Continue

Started by Terry Rawding in The foyer. Last reply by simplyopen Jul 22.

enquires vs online bookings 1 Reply

Hello,I have a question about tour operators orientation accepting orders on their systems. Which reason can push tour operators to complete an order with an enquire instead of a direct booking (and…Continue

Tags: operators, tour, enquires, bookings

Started by simplyopen in The foyer. Last reply by Alex Bainbridge Jul 22.

How to convert visitors to sales on website 8 Replies

HI recently started a specialist tour company in Morocco offering three types of holidays: Retreat, Cultural and Challenges. Our unique selling points are we accompany guests throughout the tour,…Continue

Started by Diane Carter in The clinic. Last reply by simplyopen Jul 22.

4x4 Tour Company and Package Travel Regulations....What Applies..? 4 Replies

Hi Everyone,I have just relocated back to Europe and I am hoping that someone here can give me some clarification regards the EU Package Travel Regulations...For the last few years I have been…Continue

Started by Greg Murray in The clinic. Last reply by Greg Murray Jul 21.

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