Small Fish Big Ocean

Helping specialist tour operators and activity providers with travel ecommerce

Setting up a new travel business?

Latest Activity

Rita Cassar replied to Shin Cheuge's discussion How to sell flight tickets on own website
"and I need one to but im in Australia"
2 hours ago
Rita Cassar posted a discussion

Looking for weddings tours operators as partners

Hi I am looking for wedding tours operators from every part of the word can anyone help please ?Thanks RitaSee More
3 hours ago
Alex Bainbridge replied to Rob Sherali's discussion Negotiating and Setting Expectations with Suppliers
"Hi Rob I would just second what the others have already said. To add though, its not always about price. Its about product or service differentiation. You may not be able to get the price to be lower than their advertised prices (as this can cause…"
yesterday
Alex Bainbridge replied to Yasmin Choudhury's discussion TTG Travel Conference 25 November, London (I am speaking at it! - YAY)
"Hi Yasmin Looks a great event!  Regarding answers, yes, I have changed my approach on that. I used to, when asked, say what I thought, now instead its better to just ask questions in return, and enable the entrepreneur to find their own…"
yesterday
Will Plummer replied to Rob Sherali's discussion Negotiating and Setting Expectations with Suppliers
"Hi Rob I agree with Tony. Working with a good DMC will also mean you have some presence and support on the ground for your guests.  If you still want to do hotels yourself the other approach to take is to go through consolidators - the likes of…"
Tuesday
Tony replied to Rob Sherali's discussion Negotiating and Setting Expectations with Suppliers
"Hi Rob. The following is based on my experience as a long haul tor operator. I am not familiar with Europe but I expect the basics are the same. At this stage I regret you are less negotiating and more requesting. I suggest you find an inbound tour…"
Tuesday
Trinh Ho replied to US-MekongTour's discussion Looking for Partner in Tourism
"Hi Vivian, We are a travel agent in Vietnam specializing for both outbound and inbound.  If you have any requirement, you can send to us for quotation. Please visit our website for further information: www.asiasuntravel.com Thank you, Best…"
Tuesday
Rob Sherali posted a discussion

Negotiating and Setting Expectations with Suppliers

Hi all,So we are starting up a tour operator business where we are looking to negotiate terms with Hotels, Transfers/Drivers and Tour Guides.  We are not in a position to guarantee any bookings or really tell people how many people we expect at this stage, we don't have experience in this.  What we have said in our intro is that we can offer exclusivity to a supplier if they can offer us a good deal.  Basically we would just want something better than their website advertised prices.  We can…See More
Monday
Denovan Chikona replied to Denovan Chikona's discussion Getting started working with travel agencies
"Hi Baraka With Pleasure"
Oct 24
Denovan Chikona replied to Denovan Chikona's discussion Getting started working with travel agencies
"Hi Roko Karan With pleasure and lets us get in touch and have a pleased day."
Oct 24
Music Mosey replied to Music Mosey's discussion Tour Operator Software
"Thanks, I'll send a demo request through the site"
Oct 23
Alex Bainbridge replied to bush2cityadventure's discussion Looking For a Partner
"Hi Wilson Great question and one that comes up quite often KEY thing is - there is quite a supply of companies to partner with from Tanzania. I think I heard that there are at least 200 local companies who are local who do Kilimanjaro tours,…"
Oct 23
Alex Bainbridge replied to Music Mosey's discussion Tour Operator Software
"Hi there Quite a few day tour / low volume res system companies out there - probably charging anywhere between 3-5% of your business. They are all very good - and will do what you need. Or you can come to systems such as TourCMS that are more for…"
Oct 23
Music Mosey replied to Music Mosey's discussion Tour Operator Software
"Hi Alex, thanks for your reply. I'm planning to run x 2 two hour walking tours around the city per day. I plan to do both but not sure which agents to approach ! At the moment it's just a single tour guide. Regards"
Oct 23
Ricky Bedford replied to Ricky Bedford's discussion Holiday caravan site expansion query
"Hi Alex, This page on their website has pictures of their "accommodation" modular buildings, and they do look much more more spacious than our standard caravans: http://www.portakabin.co.uk/living-accommodation.html I think with a…"
Oct 23
Alex Bainbridge replied to Ricky Bedford's discussion Holiday caravan site expansion query
"Hi Ricky Interesting question (by which I mean, not quite in my area of expertise) Do you have any photos of portakabins done up nicely for accommodation? Can you get the level of luxury that would deliver a higher nightly rate? I come from a…"
Oct 22
bush2cityadventure posted a discussion

Looking For a Partner

Hello!Am Wilson from Bush 2 City Adventurewe are middle sized company located in Arusha, Tanzania specialized in offering various types of tourist activities packages  ranging from organizing safari, mountain climbing, cultural tour, to beach tour.our market is currently focused on Canada, USA and UK but were looking forward to expand to Asia.so if your are within these countries and interested please feel free to contact us…See More
Oct 22
Alex Bainbridge replied to Music Mosey's discussion Tour Operator Software
"Hello there Are they day tours or multi-day? Do you sell direct to customers or via agents? Are you a complex business - or a single tour guide?  Depending upon your answer, there are various appropriate solutions for you"
Oct 22
Music Mosey posted a discussion

Tour Operator Software

Hi, just need some direction on a reputable company to provide a software solution for my walking tour business. I've spoken to one but want to compare with others. Any ideas ?ThanksSee More
Oct 22
Roko Karan replied to Anastasija's discussion Setting up an online travel agency in UK
"I dont want to discourage You,but there are only a few business sectors definitely to bring an awesome kick back.Best of luck."
Oct 22
 

Networking event during WTM 2014

Forum

How to sell flight tickets on own website 4 Replies

Dear,We are a small tour operator in Scotland. We provide guided tours for those Fast East travel agencies for UK coverage. Now we are thinking to expande our business, to allows us to book flight…Continue

Started by Shin Cheuge in The clinic. Last reply by Rita Cassar 2 hours ago.

Looking for weddings tours operators as partners

Hi I am looking for wedding tours operators from every part of the word can anyone help please ?Thanks RitaContinue

Started by Rita Cassar in The foyer 3 hours ago.

Negotiating and Setting Expectations with Suppliers 3 Replies

Hi all,So we are starting up a tour operator business where we are looking to negotiate terms with Hotels, Transfers/Drivers and Tour Guides.  We are not in a position to guarantee any bookings or…Continue

Tags: suppliers, up, start

Started by Rob Sherali in The foyer. Last reply by Alex Bainbridge yesterday.

TTG Travel Conference 25 November, London (I am speaking at it! - YAY) 1 Reply

Just to let you know - here is a brilliant TTG travel industry event, where you can book a ticket to come along and listen to travel names.  TTG (Travel Trade Gazette) is a brilliant source of info…Continue

Tags: London, knowledge, event, travel

Started by Yasmin Choudhury in The foyer. Last reply by Alex Bainbridge yesterday.

Looking for Partner in Tourism 4 Replies

To Whom it may concern:We are operating tour agency in Las Vegas, USA and Vietnam. Our services are tour operator, American Immigration Service, Visa service, air ticketing and room reservation.We…Continue

Started by US-MekongTour in The foyer. Last reply by Trinh Ho on Tuesday.

Getting started working with travel agencies 5 Replies

I am very excited to be part of Small Fish Big Ocean family and am so thankful for management for approving my membership.I am a tour operator based in Southern Africa in the country so…Continue

Tags: Zambia, Zimbabwe, Botswana

Started by Denovan Chikona in The foyer. Last reply by Denovan Chikona Oct 24.

Tour Operator Software 4 Replies

Hi, just need some direction on a reputable company to provide a software solution for my walking tour business. I've spoken to one but want to compare with others. Any ideas ?ThanksContinue

Started by Music Mosey in The foyer. Last reply by Music Mosey Oct 23.

Looking For a Partner 1 Reply

Hello!Am Wilson from Bush 2 City Adventurewe are middle sized company located in Arusha, Tanzania specialized in offering various types of tourist activities packages  ranging from organizing safari,…Continue

Started by bush2cityadventure in The foyer. Last reply by Alex Bainbridge Oct 23.

Holiday caravan site expansion query 2 Replies

Hello everyone,I am the co-owner of a static caravan site on the south coast of England. It's a very beautiful location and as such business is booming - so much so that we're considering expanding…Continue

Started by Ricky Bedford in The foyer. Last reply by Ricky Bedford Oct 23.

Setting up an online travel agency in UK 31 Replies

Hello to all Small Fishes!!!I am a new-comer in this site as well as to travel business. So, don´t be surprised by my REALLY beginner-questions.My plan is to start-up with a Host Agency (or couple of…Continue

Started by Anastasija in The clinic. Last reply by Roko Karan Oct 22.

Help our UK start up with insurance / setup question! 2 Replies

So my friend and I are looking to start up our own travel company. We haven't thrown any capital into the business and the start-up is as cheap as possible. We have a good idea how the business will…Continue

Started by Ed Oram in The clinic. Last reply by Will Plummer Oct 22.

Business coaches - any suggestions? 5 Replies

Hi.I am looking for a business coach that has experience in tourism and works with small businesses to help us decide the next steps for our growing local tour company.I was wondering if any of you…Continue

Started by Alex Almeida in The foyer. Last reply by Tony Oct 21.

Looking for a good DMC in Indonesia 1 Reply

My group travel business would like to plan a trip to Bali mid next year and I need a good DMC to help organize our trip. Any good ones you've worked with?

Tags: bali, indonesia, Dmc

Started by Suriya Stahel in The foyer. Last reply by Ben Stokes Oct 21.

Starting up an Accommodation only business 6 Replies

Good afternoon,I really hope people can help with a little advise. I need to clear up a few questions that i have to help me move my business forward. I am wanting to start up an accommodation only…Continue

Started by claire in The clinic. Last reply by Karmen Smith Oct 20.

International tour operator in Switzerland

Hello, I recently opened a group travel business (travel club) in Switzerland, and am I'm looking for recommendations of a good tour operator in Switzerland which offers international tours. Any…Continue

Tags: tour, swiss, Switzerland

Started by Suriya Stahel in The foyer Oct 19.

Attracting Hosts / families + local guides 1 Reply

Hello,A big part of my travel business is real cultural immersion & living like a local. As such I'd like to set people up with hosts/families in certain locations but am wondering the best way…Continue

Started by Alex Curtis in The foyer. Last reply by Alex Bainbridge Oct 19.

Looking for a tour operator world wide who can market our packages. 4 Replies

In East Africa, get ready to have an epic safari experience. The wildlife that you will view as you travel through Kenya and Tanzania’s most renowned National Parks will leave you astounded!  Join us…Continue

Started by Mary Temba in The foyer. Last reply by Baraka Oct 17.

Tour Operator - Travel Agent Contract 74 Replies

I know this is a long shot but hey it might be worth asking!!! I have some travel agents that want to stock my tours, I want to write a contract, I don't want to pay a solicitor a lot of money. Does…Continue

Started by Richard Goodey in The foyer. Last reply by Baraka Oct 17.

How to best market my African safari tour company? 2 Replies

With a Tanzanian friend who is an experienced safari driver/guide, I have started Maasai Flag Expeditions. We organize and conduct safaris to the parks in Tanzania, mountain climbs up Mount…Continue

Started by Maasai Flag Expeditions, Ltd in The foyer. Last reply by Baraka Oct 17.

Looking for UK tour operator partner for our project selling destination UK to the Chinese 3 Replies

We are 2 China experts who (very) recently launched a company focused on the growing Chinese market for luxury UK tours. We did this because of the vast potential of this relatively poorly catered…Continue

Tags: Business Partner, UK

Started by Tom Gracey in The foyer. Last reply by Chris Bocsardy Oct 16.

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