Small Fish Big Ocean - Helping specialist tour operators and activity providers with travel ecommerce

Helping specialist tour operators and activity providers with travel ecommerce

Setting up a new travel business?

Latest Activity

Mark Craven posted a discussion

How can you avoid arguing on holiday?

Why is it that at the time of the year when you are supposed to be most relaxed, at the time when you have left all the stress of work behind, that it is guaranteed that you will have an argument with your loved ones?Heres something from a blog that you may find rings true!http://www.netamatixblog.com/Enjoy,MarkSee More

10 hours ago

0 Comments

Peter Syme replied to Peter Syme's discussion Partners Wanted for Travel Start Up

"Hi Guys Sorry for late reply, not dropping by as often as I should. Alex yes we should catch up, as we try and move to the next level it is essential we get cms working for us. It still does not do our number 1 priority which is capture all the…"

11 hours ago

Ben Stokes replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Hi Paul, They were specialist dive travel agents for a few specific products we had - it took a while to get them on board, the trekking was just something we included as part of the trip and was only 1 day. Our quotes have always come in…"

14 hours ago

Veronika Tirpakova replied to Alex Almeida's discussion How to promote our tours?

"HI Alex, do you ask your clients to post the feedback on Tripadvisor? That could bring you lots of interest. Veronika"

yesterday

Miami Tour Company replied to Alex Almeida's discussion How to promote our tours?

"Alex,Happy to help!We gave the Facebook ads a shot, but cancelled them after a few months, because I saw no return on the investment. There are easier and free ways to get customers to "Like" your Facebook page.…"

yesterday

Alex Almeida replied to Alex Almeida's discussion How to promote our tours?

"Hi, Gus. You have some great suggestions here. Although here the hotel commission is lower, we would love to try also other options. We are definitely trying to reach Brazil, namely some travel agencies, but we need more and better…"

yesterday

Miami Tour Company replied to Zoe Davies's discussion Emergencies and contingency planning on Tours

"Hi Zoe,Our tour company is located in Miami, Florida. We have hurricanes to contend with, which are a concern for some travelers before booking a tour. We decided to remove their concern by offering a full refund for our customers who run into…"

yesterday

Miami Tour Company replied to Dee Edwards's discussion Let's talk about travel ecommerce! *Online Marketing*

"Hi Dee, This is a great topic. Here are some of my online marketing tips:- Spend time on other websites, where you're visitors are hanging out... For us, that's TripAdvisor and Facebook, but we are starting to see a lot of growth from…"

yesterday

Miami Tour Company replied to Alex Almeida's discussion How to promote our tours?

"Hi Alex,My name is Gus. I own a tour company in Miami, Florida. This is my first time posting here. I thought I'd jump in, since we have faced some of the obstacles you describe.My advice, before you do any marketing, make sure you…"

yesterday

Clare Natasha Hunt replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Thanks very much, Paul."

yesterday

Clare Natasha Hunt replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Thank you, Will. I will send you an Email later today."

yesterday

Paul Hunt replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Clare try A.I.M. .. specialist insurers for activity providers but not sure if they cover abroad. Good luck Paul"

yesterday

Will Plummer replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Clare have a look online but I am sure the likes of AXA have offerings over there. It is whether you can get it for travel though. We have an operation in Oman and it took a long time (and was initially very expensive) to get but it is now readily…"

yesterday

Clare Natasha Hunt replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Can anyone recommend any insurance companies that might over bonding and public liability insurance to a non UK based company?"

yesterday

Clare Natasha Hunt replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Thank you Will. I am reluctant to become a UK company for the reasons you describe. I have tentatively looked for an Indonesian insurance company, but so far I haven't found one. Maybe I should look to finding a UK or even Singaporean company…"

Wednesday

Mark Craven replied to Peter Syme's discussion Partners Wanted for Travel Start Up

"Hi Peter, Have just viewed your Linkedin profile. Very interesting, have requested to connect. Please feel free to advertise your adventure activites on our maps. All our website visitors wil be able to view where you…"

Wednesday

Mark Craven replied to Ben Stokes's discussion Anybody Want a Review Swap? - Spend 10 minutes on my site and I'll spend 10 minutes on yours.

"Hi Ben, A little free advertising for your site if you are interested. Place where you offer dives/located on the google map on our sister site and it will be available for all of our visitors to see. http://netamatix.co.uk/Map-Adverts/ Hope this…"

Wednesday

Will Plummer replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Based on some of the other responses I am not sure that I havent missed the point of what you are trying to achieve. If you already have a company in place in Indonesia then I am not convinced to set up a new one in the UK is a good idea - you…"

Wednesday

Paul Hunt replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Interested to see you used agents Ben. Were they traditional travel agents or did you choose them for their speciality or affinity with diving and trekking ? And BTW was your liability and indemnity insurance loaded because diving is a high risk…"

Wednesday

Clare Natasha Hunt replied to Clare Natasha Hunt's discussion Locally based or UK based?

"Thanks Matt. So this fee wouldn't include public liability insurance?"

Wednesday

Forum

How can you avoid arguing on holiday?

Started by Mark Craven in The foyer 10 hours ago.

Partners Wanted for Travel Start Up 4 Replies

I am doing another start up that I have been playing with and planning for a while but time to get serious now. Looking for two other founders to cover these areas1. Marketing2. TechnologyBrief on…Continue

Started by Peter Syme in The foyer. Last reply by Peter Syme 11 hours ago.

Locally based or UK based? 23 Replies

I am very happy to find this website. I already feel like I have learnt alot from reading the other posts. I hope someone can help us with some advice.My husband and I have set up a jungle trekking…Continue

Started by Clare Natasha Hunt in The foyer. Last reply by Ben Stokes 14 hours ago.

How to promote our tours? 8 Replies

Hi, my name is Alex and I am new in this forum.I founded a tour operator here in Portugal and things are looking good but our main challenge has been promoting our products. We are specialized in…Continue

Started by Alex Almeida in The clinic. Last reply by Veronika Tirpakova yesterday.

Emergencies and contingency planning on Tours 3 Replies

Hi all,I've been working on contingency planning in the event of emergencies and really have no clue on what I would do to avoid spiralling costs and customer dissatisfaction in the likely case…Continue

Started by Zoe Davies in The clinic. Last reply by Miami Tour Company yesterday.

Let's talk about travel ecommerce! Online Marketing 9 Replies

Just to get away from financial protection, insurance etc etc, I thought it would be nice to talk about travel ecommerce like on the strapline at the top of the page!How about everyone share one…Continue

Started by Dee Edwards in The clinic. Last reply by Miami Tour Company yesterday.

Anybody Want a Review Swap? - Spend 10 minutes on my site and I'll spend 10 minutes on yours. 7 Replies

Hello SFBO People,Does anybody with a new (or old) travel website want to spend 10 minutes reviewing my website, in return I'll spend 10 minutes on yours. I hope you can find 5 things (or more) you…Continue

Tags: structure, review, website

Started by Ben Stokes in The foyer. Last reply by Mark Craven on Wednesday.

company name 2 Replies

Hi EveryoneWhen I set up my company, I did an extensive search to make sure there was no company with the same name. To cut a long story short there is now another company with the same name, who…Continue

Started by martin smith in The foyer. Last reply by martin smith on Wednesday.

French inbound tour operator? 6 Replies

Hi,I am redeveloping our travel agency's offerings to include more European tours & packages to sell to the Malaysian FIT market. I have found a few operators for Spain, UK and Italy but am…Continue

Started by Hannah Pearson in The clinic. Last reply by Paul Hunt on Tuesday.

What newbies really need to know. 4 Replies

Hi allI have worked in the travel industry for many years and always wanted to have my own company but was reluctant to set a tour company because of the cost of bonding and regulation. I understand…Continue

Started by martin smith in The foyer. Last reply by Matt on Tuesday.

Is anyone looking for extending Nepal trips? 4 Replies

Hi,We Himalayan Planet Adventures P. Ltd. local based adventure and trekking company in Kathmandu Nepal is looking for travel partners who wish to extends there destination in Nepal Himalayas. We are…Continue

Started by Nabaraj Thapa in The foyer. Last reply by Nabaraj Thapa May 19.

Percentage of Activity Providers Who Have Websites 2 Replies

Just came across this mind-blowing stat:In 2006 I conducted some research into the activity provider segment and found that only about 20% of operators had websites, yet almost all of them print rack…Continue

Started by Donald Kennedy in The foyer. Last reply by Donald Kennedy May 15.

Seeking Contributors: Attempting to Build Blog for Tour Guides, etc. to Share/Ask For Business Advice 12 Replies

Hello Guys & Gals,Travergence has been batting around the idea of starting a blog that allows tour guides, activity providers, etc. to share business advice. We're thinking info on anything from…Continue

Tags: providers, guest, blogging, activity, guides

Started by Donald Kennedy in The foyer. Last reply by Donald Kennedy May 15.

Website structure 2 Replies

Hi everyone,I am fairly new in this forum and to the tour industry. I have managed a car hire company in Kenya and it is a huge success and I now want to venture into tours because i have always been…Continue

Started by Liz Waithaka in The foyer. Last reply by Liz Waithaka May 14.

Promoting India's Newest National Park 6 Replies

One of the most difficult challanges we face is marketing our tours and treks in Europe and the US. It has taken us over 12 years to fintune our treks to perfectly suit the Western tastes including…Continue

Tags: agency, Ecotourism, Himalayan, Marketing

Started by Ankit Sood in The foyer. Last reply by Ankit Sood May 11.

Advise on website product structure 4 Replies

Hi Everyone,I am regular reader of this forum and found lots of helpful advices.Today I am hoping that someone will have the time to have a look at my website…Continue

Started by Veronika Tirpakova in The foyer. Last reply by Veronika Tirpakova May 9.

Looking for Partnerships 12 Replies

Dear all,We Favour Tours and Safaris is a reputable tour company licenced by the government of Kenya to offer destination management services. We are also also fully approved by kenya association of…Continue

Started by Favour Wildlife Safaris in The foyer. Last reply by Alex Bainbridge May 8.

South African tour operator looking for partners 3 Replies

We are looking for travel partners / tour operators that promote South African tours from other countries. We would like to work with you and your company to promote our mutual tour packages to our…Continue

Started by Mandla Sokhela in The foyer. Last reply by Tony Humphrey May 6.

Selling online for the UK market (hiking in Croatia) – how to? 5 Replies

Dear colleagues,we are a Croatian tour operator / activity provider company. Now we have two locations: Baška (Krk Isalnd) and Starigrad (Paklenica National Park). We offer holiday accommodations –…Continue

Tags: market, UK

Started by Hiking Croatia in The foyer. Last reply by Tony Humphrey May 6.

Inurance for African tour company

I am starting a tour company in mozambique (mozambique reg company) the intention is to sell most tours through travel agents and some through own website. What type of insurance would i need? Continue

Started by bill rogers in The foyer May 4.