Helping small tour operators and niche agents with travel ecommerce
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Exchange rate movements
A large majority of my contracted hotel rates are quoted in dollars, Euros and dirhams, could any one please give me some advice as to how they hedge against exchange fluctuations, when preparing quo…
Started by Helen Mavin in The clinic 13 hours ago.
The TTA are sending us mad - Any suggestions? 27 Replies
My company is a TTA member and we really need some advice. In my experience TTA are a real headache with paperwork. The system is so antiquated and user unfriendly that I bitterly regret joining. …
Started by Eugene Bari in The foyer. Last reply by Bob Burgher 1 day ago.
What is the next step? 4 Replies
Dear friends, When you have the knowledge of the area, the certifications and permissions, the vehicles, the itineraries, a complete and well designed product, competitive prices, the guides, the n…
Started by Guillermo Gonzalez Canales in The clinic. Last reply by Matt Zito Feb 6.
What are your biggest challenges in the online travel business?
I know what its like to be a small travel business and just starting up. I've been there and done that, as they say, actually with two different companies, an online travel agency/tour operator and a…
Tagged: starting, tour, operator, niche, growing
Started by Matt Zito in The foyer Feb 5.
Setting up an online travel agency in UK 23 Replies
Hello to all Small Fishes!!! I am a new-comer in this site as well as to travel business. So, don´t be surprised by my REALLY beginner-questions. My plan is to start-up with a Host Agency (or coupl…
Started by Anastasija in The clinic. Last reply by Danielle Feb 5.
Creating a student travel package 1 Reply
Greetings, We would like to create a student travel package, our targeted markets are Turkey, Dubai, Egypt and other neighboring countries; can travel business specialists give some tips how to creat…
Started by Roin in The foyer. Last reply by Dee Edwards Feb 4.
Joint marketing inititives for niche escorted tour operators 9 Replies
I have just started The Cultural Experience - see www.theculturalexperience.com and presently we are selling escorted battlefield tours. As we all know marketing is very expensive and I thought that…
Tagged: sharing, operator, tour, niche, marketing
Started by Alan Rooney in The foyer. Last reply by Alan Rooney Feb 4.
Web design and booking engines 7 Replies
Hi, I have set myself a 12 month lead time to open a specialist agency dealing in high end accommodations / tours in a specific region. I am obtaining my agents qualification next year but also want…
Started by Riya Thanissorn in The foyer. Last reply by Roin Feb 4.
Operators Liability 4 Replies
The recent event of the BA threatened strike started me asking how a tour operator can protect themselves in the event of a claim for a full refund by a client should they evoke "significant change"…
Started by Helen Mavin in The clinic. Last reply by Helen Mavin Feb 4.
Sage Reports: Booking date and Departure date 4 Replies
Sage (the accounts software) can be tircky to use.It's OK if you want to work Sage's way, but customising it is a bit of a challenge. I've been using Line 50 Accountant Plus for about a decade and it…
Tagged: ATOL reports, accounts, Sage
Started by Mark Davison in The clinic. Last reply by Mark Davison Feb 4.
2010 - Moving SFBO onwards! 6 Replies
Hi everyone Been a bit quiet here lately..... something we plan to change in 2010. First off, we will be running a short series based on new year resolutions. First one very soon indeed (maybe even…
Started by Alex Bainbridge in SFBO site news. Last reply by Alex Bainbridge Feb 3.
Free Marketing 5 Replies
Hi all Heres a question about marketing that is very frustrating for me and I would welcome the groups observations. I am working on www.schooltripadvisor.com and the idea is that teachers review…
Started by Len Hough in The foyer. Last reply by Ralph Foulds Feb 3.
Recommendation needed for insurance company/ broker 8 Replies
Hi Does anybody have a good insurance company/ broker that they could recommend to me: for things like liability insurance etc? Thanks John
Started by John Walsh in The foyer. Last reply by Ralph Foulds Feb 3.
Great domain names but no bookings, what to do? 27 Replies
Hi I have not been on the site for a while as the reason I joined was that my new business which was Voluntourism and Responsible Tourism was outside my experience as a school tour operator. Having…
Started by Len Hough in The clinic. Last reply by Dee Edwards Feb 3.
Choosing a tour operator system - Genesys report is a must buy
If you are researching a new reservation system for your company then it is probably a wise idea to buy a report from Genesys http://www.genesys.net/publications.htm T 2010/2011 Tour Operator Techno…
Started by Alex Bainbridge in The foyer Jan 31.
New Travel Agency/Small Tour Operator 7 Replies
Hi all I'm in the process of setting up as a Travel Agency/Small Tour Operator which seems the most natural thing to do after building up a client base homeworking for a while! I've been impressed w…
Started by Jamie Wake in The foyer. Last reply by Alan Rooney Jan 28.
New Travel Agency 9 Replies
Hi everyone, I have been researching setting up my own travel agency for a while now and I am really keen to get it going. I believe that I have found a niche market for travel products in my area.…
Started by G Green in The foyer. Last reply by dipti agrawal Jan 28.
Website Revamp - Please let me have your feedback 1 Reply
Hi everyone, I've just finished revamping the Hidden Gems website in time for the new golf season - www.hiddengemsgolftours.co.uk It would be great if I could get some feedback from the small fish…
Started by Jamie McCubbin in The foyer. Last reply by Paul Slugocki Jan 27.
All about Timing! 8 Replies
Dear all, This is just a very open discussion about the (dare I say it!) the present economic climate and people's views on starting as a new tour operator this year. I was hoping come Jan 2010 the…
Started by Rachel Harvey in The foyer. Last reply by Rachel Harvey Jan 21.
Small Fish Big Ocean now on Twitter @sfbo
In order to make it easier to keep up with what is happening on these forums - if you use Twitter - you may like to follow @sfbo ! Also, these forums now have Twitter integration. This makes it easy…
Started by Alex Bainbridge in The foyer Jan 20.
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